---
title: My Account | Music Gateway Help
description: View our frequently asked questions from customers regarding account usage, including setup, features, and general guidance.
---

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 Your Music Gateway Guide

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1. [Music Gateway Help](https://help.musicgateway.com/)
2. [My Account](https://help.musicgateway.com/my-account)

# My Account

 View our frequently asked questions from customers regarding account usage, including setup, features, and general guidance.

- [How do I download a Mastered track?](https://help.musicgateway.com/how-do-i-download-a-mastered-track)
- [Why are there songs in my “My Music” list that aren’t mine, and why are they connected to my account?](https://help.musicgateway.com/why-are-there-songs-in-my-my-music-list)
- [Artist Profile Connections: How to Update or Change Associated External Artist Profiles (Spotify, YouTube, Apple Music, etc.)](https://help.musicgateway.com/artist-profile-connections-how-to-update-or-change-them)
- [How Can I Request the Removal of My Showcase?](https://help.musicgateway.com/how-can-i-request-the-removal-of-my-showcase)
- [Does Music Gateway offer 'Bulk' uploads to the account?](https://help.musicgateway.com/does-music-gateway-offer-bulk-uploads-to-the-account)

## Billing & Subscription

- [Automatic Renewal Explained](https://help.musicgateway.com/automatic-renewal-explained)
- [Cancelling Your Plan & Account](https://help.musicgateway.com/how-can-i-delete-my-account)
- [How to Opt Out of Automatic Renewal](https://help.musicgateway.com/how-to-opt-out-of-automatic-renewal)
- [Refund Policy Explained](https://help.musicgateway.com/refunds)
- [How do I change my subscription plan?](https://help.musicgateway.com/how-do-i-change-my-subscription-plan)
- [Payment Methods & Billing Issues](https://help.musicgateway.com/payment-issues)
- [How will I know when my subscription will renew?](https://help.musicgateway.com/how-will-i-know-when-my-subscription-will-renew)

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## Account Access & Settings

- [I can't access my account?](https://help.musicgateway.com/i-cant-access-my-account)
- [How can I reset my password?](https://help.musicgateway.com/how-can-i-reset-my-password)
- [How Do I Update My Email Address?](https://help.musicgateway.com/can-i-update-my-email-address-on-my-account)
- [How Do I Unsubscribe from Emails?](https://help.musicgateway.com/how-can-i-unsubscribe-from-emails)

## Account Closure

- [Account Deletion & Music Takedown](https://help.musicgateway.com/account-deletion-music-takedown)

- [Getting started](https://help.musicgateway.com/getting-started)
- [My Music](https://help.musicgateway.com/my-music)
- [Promotion](https://help.musicgateway.com/promotion#main-content)

    - [DSP Promotion (Spotify)](https://help.musicgateway.com/promotion#dsp-promotion-spotify)
- [Distribution](https://help.musicgateway.com/distribution#main-content)

    - [Content ID](https://help.musicgateway.com/distribution#content-id)
    - [Artificial Streaming](https://help.musicgateway.com/distribution#artificial-streaming)
    - [Managing Your DSP Profiles](https://help.musicgateway.com/distribution#managing-your-dsp-profiles)
- [Sync](https://help.musicgateway.com/sync)
- [Publishing](https://help.musicgateway.com/publishing)
- [Mastering](https://help.musicgateway.com/mastering)
- [Royalty Reports](https://help.musicgateway.com/royalty-reports)
- [My Account](https://help.musicgateway.com/my-account#main-content)

    - [Billing & Subscription](https://help.musicgateway.com/my-account#billing-subscription)
    - [Account Access & Settings](https://help.musicgateway.com/my-account#account-access-settings)
    - [Account Closure](https://help.musicgateway.com/my-account#account-closure)
- [Troubleshooting](https://help.musicgateway.com/troubleshooting)
- [General](https://help.musicgateway.com/general)
- [Artist development](https://help.musicgateway.com/artist-development)
- [Latest News & Updates](https://help.musicgateway.com/latest-news-updates)
- [Label submissions](https://help.musicgateway.com/label-submissions)

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