Customers can delete their account or cancel their subscriptions via your settings.
Q: What’s the process for deleting my Music Gateway account?
A: You can delete your account via the Settings page.
Steps to delete your account:
1. Log into your account and go to Settings.
2. Click billing and select 'delete account'.
Visit the following link for a video on how to delete your Music Gateway account:
What happens when I delete my account?
If you decide to delete your Music Gateway account, please be aware that this action is irreversible and in doing so, you understand the following:
- All songs and song data from your account will be removed permanently.
- You will no longer be able to claim royalties or forfeit any outstanding payments.
- Any songs released through our distribution will be taken down.
Alternatively, feel free to ask our chatbot Luna!